Accessibility

Hotel Accessibility

 

Accessible Areas

  • Hotel entrance
  • Registration desk
  • Concierge desk
  • Private event spaces
  • Meeting rooms
  • Public restrooms
  • Fitness center

 

Accessibility Features

  • Valet parking
  • Parking garage with elevator access to lobby
  • Street-level entrance with fully automatic door
  • The Bar, The Grand Salon, meeting rooms, fitness center, pool, and La Mer Spa wheelchair accessible and free of any steps
  • Accessible public restrooms with ample space, grab bars, and dedicated sink
  • Concierge desk with residential setup (seated), allowing for wheelchair access
  • Pool with accessible lift
  • Accessible restroom in La Mer Spa locker rooms
  • Service animals welcomed
  • Guest elevators access The Bar, The Grand Salon, meeting rooms, fitness center, pool, and La Mer Spa
  • Assistive listening devices for meeting rooms (on request)

 

Guestroom Accessibility

 

Accessible Guestrooms & Suites

  • Grand Classic King
  • Grand Classic Two Doubles
  • Classic Suite
  • Prestige Suite

 

Accessibility Features

  • Braille signage for room numbers
  • Double-door peepholes with second low-level peephole
  • Roll-in shower with folding seat and hand-held shower
  • Grab bar next to toilet seat
  • Controls, hooks, and vanity at lower height
  • Connecting rooms available
  • Fully automatic door with push plate inside room
  • Visual sensors
  • Closed caption televisions (on request)
  • Bed shaker (on request)

Features vary by room. To ensure we provide the perfect room for you, please inform us of your needs in the "Special Requests" field when booking on our website, or call us at 866-957-5139.